NOTES :

• Screen Record + Mic
• 3 people - Michelle, Luisa, Abigail

Tasks :

• Order Tickets for Joker → Cinema AEON Sentul + Seat C7, C8 + Butter Popcorn + Payment with M-Tix Points (After Overlay Do not immediately click out)
  • Rate how easy it is from 1-5
  • Is there anything confusing (ignoring bugs)
  • Is there too much text?
• Check Active Tickets
  • Impression about Online Tickets Feature
  • Rate how incline you are to use the feature from 1-5
• Check Loyalty Points
  • Impression about Redeem Prize Feature
  • Rate how interesting this feature from 1-5
  • Rate how incline you are to use the feature from 1-5
• Rate the prototype now from 1-5

Michelle

Luisa

Abigail

Video of User Testing :

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