Section 1 : Intro

1. Can you introduce yourself, your name, your age, when was your last time watching a movie in the cinema?
   1. Michelle, 19, Ivanna movie (July-August)
2. What operating system do you use on your phone?
   1. iOS
3. Are u familiar with UI and UX and the terms included?
   1. yes
4. Are you familiar with this app before? (shows m-tix)
   1. knows but not familiar

Section 2 : UX

1. Can you scroll around a bit and understand what was the main goal of creating this app in the first place?
   1. purchase movie ticket online
2. What is the first thing you notice about the app?
   1. it’s not properly layed out, not neat
3. Can you try to buy a ticket to the Till Death movie
   1. Did u see the first page when u click the picture, do you feel like that layout is clear enough to show which button is the priority, or the layout is ok to you?
      1. only the buttons stood out, the others did not. Poster film doesnt stand out either
   2. Is it clear?
      1. buttons not clear when trying to check out the movie ticket (pressed the title instead of the button)
   3. Do you have to wait quite a while?
      1. not really
   4. Is it bothersome or is it pretty easy for u?
      1. pretty easy
   5. When you’re done ask if they realize that there’s actually a button to fav theatres?
      1. No!
4. Do you feel like there’s too many pages? → yes
   1. Rate the loading speed for the images and pages to load
      1. 2 → slow
5. How do you feel about the refresh button on the top-right of the screen?
   1. Unnecessary
6. How do you feel about the buttons and badges?
   1. is it too small, unclear?
      1. too small , not too clear
7. Do you realize that the playing at and buy ticket has relatively the same pages?
   1. How do you feel about that?
      1. useless, essentially has the same page
   2. How do you feel about merging them together, or do you feel like it should be kept seperated?
      1. should just b merged
8. Can you try to buy F&B from the app? (didnt even realize you can buy food)
   1. How do you feel about the multiple tabs?
      1. too much, overwhleming → slow loading speed
   2. Is it difficult to navigate around?
      1. takes a bit of time but people who are not as tech savvy as me would prolly take twice longer
9. Try clicking on some of the navigation bar below
   1. Is it clear?
      1. goal is clear
   2. Is the content repetitive?
      1. yes
10. Click on the hamburger menu
    1. Is it clear?
       1. icon incosistent, neat but why is there a badge in what’s new?
    2. Is the amount of information displayed overwhelming?
       1. too much unneccessary information
11. Overall, is it easy to use?
    1. Rate it to 1-5 one being a bit difficult and frustrating while 5 being really easy to use
       1. 3

Section 3 : UI and aesthetics

Usability wise done, moving on to the design of the app

1. How do you feel about the colors of the app?
   1. colors chosen was the same colors they use in the actual cinema → green and gold
   2. However do you feel like the chosen colors for the buttons etc are appropriate or ? any suggestions like if u could make the color palette to be more attractive?
      1. the buttons has different color for some reason? maybe cz of the shape or font