Section 1 : Intro

  1. Can you introduce yourself, your name, your age, when was your last time watching a movie in the cinema?
    1. Abigail 19 August 2022
  2. Platform iOS/android
    1. iOS
  3. Are u familiar with UI and UX and the terms included?
    1. yes
  4. Are you familiar with this app before? (shows m-tix)
    1. know but never use

Section 2 : UX

  1. Can you scroll around a bit and understand what was the main goal of creating this app in the first place?
    1. to buy movie tickets online and display now showing movies
  2. What is the first thing you notice about the app?
    1. it’s so green
  3. Can you try to buy a ticket to the Till Death movie → pressing a lot of the tabs finding nothing, trying confused if A row is actually the furthest away
    1. Did u see the first page when u click the picture, do you feel like that layout is clear enough to show which button is the priority, or the layout is ok to you?
      1. description ok, too many buttons
    2. Is it clear?
      1. clear but hard to differentiate buttons
    3. Do you have to wait quite a while?
      1. no
    4. Is it bothersome or is it pretty easy for u?
      1. easy but have to think
    5. When you’re done ask if they realize that there’s actually a button to fav theatres?
      1. no. so is the f&b button
  4. Do you feel like there’s too many pages?
    1. Rate the loading speed for the images and pages to load
    2. 5
  5. How do you feel about the refresh button on the top-right of the screen?
    1. useless
  6. How do you feel about the buttons and badges?
    1. is it too small, unclear?
      1. too small and unclear
  7. Do you realize that the playing at and buy ticket has relatively the same pages?
    1. How do you feel about that?
      1. useless
    2. How do you feel about merging them together, or do you feel like it should be kept seperated?
      1. merging is very encouraged
  8. Can you try to buy F&B from the app? → why there no picture?? picture looks like loading but never loads
    1. How do you feel about the multiple tabs?
      1. drop down menu is better
    2. Is it difficult to navigate around?
      1. a bit confusing
  9. Try clicking on some of the navigation bar below
    1. Is it clear?
      1. button too small and position too low
    2. Is the content repetitive?
      1. yes
  10. Click on the hamburger menu
    1. Is it clear?
      1. useless to only add content they add everything
    2. Is the amount of information displayed overwhelming?
      1. not overwhelming but unnecessary
  11. Overall, is it easy to use?
    1. Rate it to 1-5 one being a bit difficult and frustrating while 5 being really easy to use
    2. 3

Section 3 : UI and aesthetics

Usability wise done, moving on to the design of the app

  1. How do you feel about the colors of the app?
    1. colors chosen was the same colors they use in the actual cinema → green and gold
    2. However do you feel like the chosen colors for the buttons etc are appropriate or ? any suggestions like if u could make the color palette to be more attractive?
      1. some of icons do not have the same color scheme (no uniformity nor consistency)